WeWe

Unified communication and customer operations

Every customer interaction in one operating system.

WeWe brings communication, CRM, contacts, schedules, documents, support, workflows, reporting, and AI into one governed workspace.

All 22 approved public module surfaces are active

WeWe modules

Unified Inbox

Bring email, chats, calls, tickets, and customer conversations into one coordinated workspace.

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Email

Manage mailboxes, message threads, organization accounts, attachments, drafts, and delivery workflows.

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Live Chat

Handle website and customer conversations through controlled real-time communication channels.

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Internal Chat

Keep teams connected through secure internal messages, channels, mentions, and shared conversations.

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Voice Calls

Manage business calls, call history, recordings, transcripts, ownership, and follow-up actions.

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Video Meetings

Connect teams and customers through integrated video meetings and shared communication workflows.

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SMS

Manage organization text messages, customer notifications, delivery records, consent, and conversation history.

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WhatsApp

Bring approved WhatsApp Business conversations into the unified communication workspace.

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Social Channels

Coordinate supported social messages, customer interactions, ownership, and response workflows.

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CRM

Manage companies, opportunities, pipelines, notes, tasks, relationships, and customer activity.

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Contacts

Maintain structured shared records for people, companies, communication details, and relationships.

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Calendar

Coordinate meetings, appointments, schedules, customer activities, reminders, and availability.

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Files

Store, organize, classify, share, and govern files connected to customers, projects, and conversations.

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Documents

Create and manage structured documents, templates, versions, approvals, and linked business records.

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Support Tickets

Organize customer requests, ownership, priorities, service status, escalation, and resolution history.

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Knowledge Base

Build governed internal and customer-facing knowledge from verified documents and operational information.

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Automation

Create controlled workflows for communication, CRM actions, assignments, notifications, and follow-ups.

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Campaigns

Plan and govern customer communication campaigns, segments, schedules, content, consent, and results.

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Notifications

Coordinate user alerts, customer notifications, delivery channels, preferences, and acknowledgement.

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Reporting

Review communication, service, sales, workload, response times, activity, and operational performance.

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AI Assistant

Create summaries, drafts, translations, classifications, recommendations, and controlled automation suggestions.

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Integrations

Connect WeWe with approved external services through governed adapters, permissions, audit, and secure credentials.

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